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Forum Discussion
BR DRONES
2 years agoNew member | Level 2
Issues with website functionality
Links not working to create a new folder. Tried safari, and chrome. Is site down?
There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.
61 Replies
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- Nancy2 years ago
Dropbox Community Moderator
Hi everyone, thanks for bringing this to our attention.
Our team’s currently looking into this, so we’ll update you here as soon as possible.
For anyone that needs to use their Dropbox account urgently in the meantime, you should be able to navigate through your files via the desktop/mobile app with no issues.
Thanks for your patience, and we'll keep you posted!
- echenberg2 years agoExplorer | Level 4
Same problem today. Dropbox site unresponsive. I am trying to contact help because I received notice that 40000 files will be deleted. I CANNOT CONTACT SUPPORT SINCE ONLINE SITE IS UNRESPONSIVE
- Awilson12 years agoNew member | Level 2
Having the same issue....Nothing is responding once I log onto Dropbox. Very frustrating!
- axis3d2 years agoNew member | Level 2
As of just now (3:18 eastern standard time), it just started working again. I hope it's fixed for good.
- adornoskitty2 years agoNew member | Level 2
Dropbox website seems frozen. There is a hidden cookie banner that prevents me from doing anything on various parts of the website. The only way I can get parts of it to function are to inspect the site and remove the offending code.
- Ron242 years agoNew member | Level 2
Is anyone else having issues with Dropbox today. I can login but can't access anything. I get a popup that obscures everything and I can not find a way to make it go away.
- SerenityNow2 years agoNew member | Level 2
I cannot click on an App in the App Console, https://www.dropbox.com/developers/apps?_tk=pilot_lp&_ad=topbar4&_camp=myapps
The links are not responsive. Nothing happens.
Same issue in Chrome and Firefox. Tons of errors in the console about js files not getting loaded.
Even the support ticket would not load.
I'm sure it will get fixed but I just started working with dropbox and nothing works or is easy it seems.
- Greg-DB2 years ago
Dropbox Community Moderator
There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.
- Martha262 years agoExplorer | Level 3
I am having the same problem. Trying to get help and the live chat button is dead as well as the email. I already cleared my cache and still nothing.
- Marc Serre2 years agoNew member | Level 2
Today, DB does not let my client access my shared files. On the assistance page, buttons are not active.
What is going on ?
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