It says I need to request access to a folder although the correct email address has been invited

Hey Spittee, thanks for joining us on the Dropbox Community!

 

Is it possible that the owner of the folder has made a typo in the email address they shared the folder with?

 

It could be a letter or even a dot or a space.

 

Can you check with them, to make sure they shared the folder with the correct address?

 

Thanks.

Hey Hannah! Thanks for the reply. It looks identical to me but I emailed them and they sent me a direct link which has worked instead!

Thanks for the update, Spittee!

 

I'm glad everything works fine now.

 

If you have any other questions, don't hesitate to let us know.

 

Have a great week ahead!