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Forum Discussion

coonrodc's avatar
coonrodc
Explorer | Level 4
2 years ago

It takes a long time for my files to become available offline, or the syncing fails completely.

Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would ...
desktop
sync
D P's avatar
D P
Collaborator | Level 8
1 year ago
Yep, entire folder marked as "keep offline"
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey D P - thanks for clarifying that for us.

 

Could you please let me know your computer's exact OS version, and the version and status of the Dropbox desktop app? 

 

If you can also let us know your ticket numbers so that we can look them up in our system too, I'd appreciate it. 

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