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Forum Discussion
Keepass database file will not update properly.
I have used Keepass password database on dropbox for many years without issue. A few months ago it stopped syncing properly. If I make a change in Keepass, I see that dropbox thinks it updated all copies as the file date changes, however when opening up the file, I see my updates haven't changed. I have gone through all of the published trouble shooting procedures, including uninstalling and reinstalling dropbox, replacing the kdbx database file, and checking file permissions. Any ideas?
22 Replies
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- Megan
Dropbox Community Moderator
Hi Frugalfart, can I send you an email, in order for us to have a closer look into this?
sure. I believe you have my email.
- Megan
- What was the outcome with this? I'm having the same problem
- No, I've given up with Dropbox. You guys must have changed something and tech support has no clue how to fix it.
Bugger!
That's all to familiar with DB support, unfortunately. Great when it works, but support are totally hopeless when it comes to more than a reinstall of the desktop app.
I didn't realize it until today, but I'm running into exactly the same problem. Was trying to figure out why my passwords kept getting out of date. It turns out it's something about how DropBox is syncing the .dbx file. This was such a perfect solution for so many years, but as the OP said, something changed a few months back, I don't know exactly when.
- Megan
Hi dneb, let's jump right into this!
Just to make sure we're on the same page here: from what I understand you keep your Keepass files in Dropbox, however they don't update properly as they should in order for Keepass to update.
Is that right? If not, don't hesitate to let me know more!
I'd like to know some basics, such as the OS, and Dropbox version you're using on your end. Even your syncing status at the moment would help.
I'll be waiting for your updates!
- Unfortunately Dropbox support didn't know how to fix it. I'm looking into some alternate file sharing providers to correct this issue.
