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Linux Dropbox: fatal python exception
Hi everybody, I am new to linux, taking over responsibilty due to a colleague leaving and im very lost. Yesterday, I checked the drobox status on the terminal and it was stuck on dropbox upgrading....
Hi everyone,
On this thread different troubles are posted! Most of them are related to missing library assignment declaration (library package in fact). For Ubuntu and other debian derived packaging systems, package name is "libatomic1". For RPM based - "libatomic". Workaround to this Dropbox developers fault could be installing the corresponding package by hands. For example, installation command, in Ubuntu, is:
sudo apt-get install libatomic1
On other systems, equivalent commands could be used.
Hope this helps. :wink:
PS: On Fedora usable command is:
sudo dnf install libatomic
ooh my bad :see_no_evil:
but it seems that i cant find that second instance ...
i thoughnt it might be the dnfdragora running (never used it just autostarted), i closed that, removed it along with dropbox and rebooted ... then while installing dropbox, same error
As a "test" i installed gparted from the repo, that installed without any issues.
any idea on how to fix that?
If the error message prodused is the same - i.e. import error for libatomic.so.1, not other library, for example - I have no more ideas. :slight_frown: Sorry.
sadly it is ...
well neverthless, thank you for your time and suggestions :)
i now do have an other error to research so maybe that helps :)- Fiona
Dropbox Staff
Hey Luis28!
Sorry to hear the issue is ongoing. You got the help of the best Linux user we have in the Community (no offence to the rest of our Linux users. This is just my opinion). I was confident that this would get solved with the help of Здравко. No worries though, there are still things we can do to help!
I can create a ticket for you and forward it to our specialised agents to take a look at device traces and help you further with this.
Let me know if you want me to do this. It would be my pleasure.
Cheers.
Hey @Fiona,
i appriciate your concerne, please do open a ticket for me. If you belive he was my best shot whithin the community than i will gladly accept the help of one of your agents :)
best,
Luis- Fiona
Thanks Luis. I appreciate the kind response of yours after all this troubleshooting.
Truth is that after the steps Здравко offered there are not much to add without checking device specific details. I think this will be the best way to address this.
You got mail! :envelope: :slight_smile:
Luis28, One last check to see if by error your library don't match 64-bits:
file -L $(whereis libatomic.so.1 | sed s/libatomic.so:\ //)
The result should contain "ELF 64-bit LSB shared object". If result contain "ELF 32-bit LSB shared object" or nothing similar at all, there is something wrong in the library installation/configuration. In such a case the package, containing the library, have to be reinstalled.
Good luck. :sunglasses:
