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helloyc's avatar
helloyc
Explorer | Level 3
3 years ago

Mac Dropbox app not synchronizing in China

Folks,

 

I am using Dropbox in China through a VPN. I can access my files through dropbox.com. Dropbox APP on Windows computer also works perfectly. 

 

However, Dropbox APP on my MAC book is not working at all. Files are not synchronizing. On the same MAC book, I can access dropbox.com, but not through the MAC Dropbox APP. 

 

All suggestions, comments, tips are welcome. Thank you!

 

helloyc

desktop
sync

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  • moors's avatar
    moors
    New member | Level 2
    2 years ago

    two things to consider.

    First, free account can only support 3 device.

    Second, the desktop APP 's auto-detect proxy function may not work for your VPN.  try manual.

     

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