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simonebecca's avatar
simonebecca
Explorer | Level 3
2 months ago

My main Dropbox folder has been moved on Windows

hi my dropbox folder is accidentaly moved insiede another folder and now i can't replace in correct position the folder since it says that i need special permission to do that. 

how can i fix?

4 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi simonebecca, thanks for messaging the Community!

    Did you recently join a Dropbox team, or did you move the folder into the different folder you're referring to?

    Any other info or screenshots, while hiding any private names or details, would be helpful!

  • simonebecca's avatar
    simonebecca
    Explorer | Level 3
    2 months ago

    hi jay,

    i am the admin of renovo building dropbox, so i always had into the dropbox folder two folder:

    Simone beccarini, personal folder of old dropbox

    Renovo that arrive from dropbox business

     

    Now i just accdentally moved the renovo folder into simone beccarini folder and i can't move back the folder

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Can you try moving the folder back on the Dropbox site directly instead of via Explorer?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey simonebecca!

    Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.
     

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