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Forum Discussion
pmeier
8 years agoExplorer | Level 4
Mac slows down on starting with paid Dropbox.
I have to wait on my macs (27" and two 13" Macbook, three and four years old, newest systems) almost 10 to 15 Minutes until i can use other apps, as dropbox syncs so slow the list. After list is loaded, the file syncing is in normal speed.
An update to the next level (where Smartsync is possible) is too expensive.
So what to do?
Best regards
Josef
- To my mind, the most likely cause should be that files on one of your Macs are removed (i.e. using the Selective sync feature), therefore this has improved your overall syncing speed Josef (pmeier). That’s merely a guess of course, though would you mind checking back to see if this applies to your current setup on either of your devices?Additionally, I’d suggest having a look here for some tips to adjust your bandwidth locally, which will help you speed up syncing a bit when it comes to your files uploaded/ downloaded via the client.I hope that my advice is a bit more helpful. Let me know how you get on with these steps & we’ll take it from there Josef. Wishing you a wonderful week ahead!
23 Replies
- andrew-jeremy7 years agoExplorer | Level 4
It is not a solution. In a year or so, you will be back where you started. Dropbox is [profanity removed by moderation according to the Community Guidelines] and have a top tier membership version which I am giving up because of this. I am sick of it.
- Nick_zz7 years agoHelpful | Level 6
I have an update to my original issue. Following one of the user suggestions, I upgraded my (mid-2010 "cheese grater") Mac to SSD storage. Between that and switching to "smart sync" and online storage (whatever it is called, when the files are downloaded only when you use them) my problem is mostly gone.
Obviously, this might not work for everyone. In this respect I concur that upgrading your hardware is not a "solution" in the sense you would expect from the support / troubleshooting discussion group for a software product. Rather, it is an acknowledgement of the lack of a software type solution.
It is likely that someone who can't afford $2-3k to buy a new computer or spend ~$500 on SSD's and memory upgrades, will be also unable to afford a paid Dropbox account. It probably makes sense financially to let those broke and / or stingy customers fend for themselves (especially the ones with several million files).
But you never know, some kid in Finland might just be working on a cloud storage system that also keeps track of the metadata of your files on every one of your computers so it doesn't have to rebuild the database or whatever each time the user logs in.
- Shaun S.107 years agoCollaborator | Level 8There is no solution other than upgrading your system to include an SSD drive that I can find. If you don’t like that than you can use Dropbox without the app.
- Nick_zz7 years agoHelpful | Level 6
Thank you Shaun S.10 for the info on upgrading the storage to SSD. As I mentioned, that solved the issue for me as well. Previously I had increased the memory to 64GB and that didn't make a lot of difference. Switching to online-only storage for most files also helped, but I think it was really the switch from HDD to SSD that did the trick.
- rdheaney7 years agoNew member | Level 2
This has been an issue for years with Dropbox. I guess they just have no idea how to fix it. I'm upgrading to SSDs on my 2012 MBP just to "reduce" the effect of this.
- pmeier7 years agoExplorer | Level 4
SSD is a really good idea!
Maybe this is the solution. Only the time to set up the new SSD with the old system is enormous.
- Stephdell7 years agoExplorer | Level 4Hi please can you help. Dropbox has just started zapping my Mac on stRr up. I cannot do anything and it is taking an age to sync. I’m running the latest iOS and have never had this problem before. It’s been happening all week and has taken up most of my work week trying to sort it
- Shaun S.107 years agoCollaborator | Level 8Does your computer have an HDD or SSD? If you have an HDD you may choose option not to have Dropbox run at startup. This will help your computer boot. Once it boots you could manually start Dropbox. However, this is the same issue I had and the only solution that seems to be working is upgrading to a decent SSD. I choose to upgrade the entire laptop to Apples latest 15 mbp. That worked like a charm. The software is using lots of hard drive resources these days and can truly benefit from SSD.
- mtherien6 years agoNew member | Level 2
The trick of starting dropbox in Terminal (or *.command script) seems to solve the freezing issue at dropbox startup due to cpu hog.
Problem was happening regularly, every month or so on 2019 macmini with 1TB ssd and 64gig ram. Sometimes dropbox failed to start at all. Not sure if issue returns everytime dropbox is updated. On each launch Was getting warning "Dropbox was downloaded from internet". Maybe fixed by: sudo chown -R $USER /Applications/Dropbox*
Also, When started from Terminal it does not seem freeze up the mac, so possible work-around.
1. Create file named /Users/Shared/DropboxDelayedStart.command as follows...
In TextEdit -> Make plain text, (or nano) paste in following and save-as /Users/Shared/DropboxDelayedStart.command
sleep 20
echo "Starting Dropbox after 20 second delay"
sleep 5
/Applications/Dropbox.app/Contents/MacOS/Dropbox2. In Terminal:
chmod a+x/Users/Shared/DropboxDelayedStart.command
3 Quit dropbox, then double-click /Users/Shared/DropboxDelayedStart.command and it should start dropbox after 20-sec delay. If not double-check steps above.
4. Once you know Delayed start works, then In SysPrefs: Users: Login Items, remove Dropbox and add /Users/Shared/DropboxDelayedStart.command
- tinam5 years agoExplorer | Level 4I have this problem and have two unusable iMacs - one with memory recently upgraded to 32gb. My laptops are fine my desktops are not and I am not impressed. I don't want to have to use a small screen in the office. I think replacing Dropbox might be the answer.
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