Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

AnnaBelleDing's avatar
AnnaBelleDing
Explorer | Level 3
5 years ago

Mac unable to upload file on web

I am using mac os Monterey version 12.0.1. I meet difficulty uploading files.   I click the upload button and select the upload file and click confirm. But, the upload queue doesn't show up. I tr...
desktop
sync
upload
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi AnnaBelleDing, thanks for posting on the Community!

Could you try switching browsers to see if this helps? 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

Keep me updated with any progress!
AnnaBelleDing's avatar
AnnaBelleDing
Explorer | Level 3
5 years ago

I tried both Safari and Chrome. Both of them had the same situation, can't upload documents. 

 

The problem solved itself the next day. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!