Forum Discussion

vrovera's avatar
vrovera
Helpful | Level 6
4 years ago
Solved

Make available offline no longer downloads files

Hi there,   I'm using DropBox (v159.4.5870) on MacBook Pro 2019 (Monterey 12.6). Yesterday evening I used smoothly DropBox all the evening long, until the "make available offline" function sudd...
desktop
sync
  • Hannah's avatar
    Hannah
    4 years ago

    Hey vrovera, thanks for bringing this to our attention. 

     

    Since you've figured out that the issue is connected to your home WiFi network, can you try restarting your router, to see if that helps?

     

    Or try disconnecting and reconnecting your WiFi on the computer.

     

    Let me know what you find.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey vrovera, thanks for bringing this to our attention. 

 

Since you've figured out that the issue is connected to your home WiFi network, can you try restarting your router, to see if that helps?

 

Or try disconnecting and reconnecting your WiFi on the computer.

 

Let me know what you find.

vrovera's avatar
vrovera
Helpful | Level 6
4 years ago

It worked, thank you very much for helping 🙂

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