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RobM4's avatar
RobM4
New member | Level 2
7 years ago
Solved

Missing "Copy Dropbox link" from the drop down menu on Mac

Hi! For years now I have used the right click - copy drop box link to allow people to download files from my dropbox. All of sudden in the past couple weeks that option is no longer available in th...
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey there, Rob!
     
    As a first step, could you please try relaunching Finder by using the following steps:
    • Save any files that you have open and close any apps.
    • Click on the Apple icon in the top left of your screen.
    • Click on force quit.
    • Relaunch the Finder.
    If you’re still experiencing the same behavior, could you please try a reboot of your device? Maybe that will do the trick. 
     
    Let me know of any update!
drosophila's avatar
drosophila
Explorer | Level 4
6 years ago

Hi Lusil, yes ok please let me know what to do. After reinstalling Dropbox I've lost my selective sync options and now my hard drive storage is too small for my entire dropbox, so I've had to do smart sync which is making things really slow for my work since files have to be downloaded from the cloud to work with. A warning for those reading this to avoid reinstalling Dropbox if this could be your issue!

I'm really frustrated now that I've spent many precious hours trying to figure out what happened all of a sudden. Thanks

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for your quick reply, drosophila. 

I've sent you a ticket to the email address connected to your Community profile, so when you have the chance, please check your inbox. 

Cheers!

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