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Jamie E.4's avatar
Jamie E.4
Helpful | Level 5
3 years ago
Solved

Missing 'Copy Dropbox link' option in Windows

It seems Dropbox just did a significant automatic update on my Windows laptop. I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only...
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  • Jamie E.4's avatar
    Jamie E.4
    3 years ago

    Judy, we received the same issue after the update that was kind of forced on us. We found that deleting and reinstalling the Dropbox application resolved the issue. Dropbox were not helpful in their responses to my ticket and erased a video we made showing the problem without bothering to watch it. 

Judy - Vivid Visions's avatar
Judy - Vivid Visions
Explorer | Level 3
3 years ago

I just upgraded to Dropbox Business when I got a new PC about a month ago. Now when I try to share through my PC a link to a file in that is in Dropbox, I only get the option to Transfer the file. I see no option to share the link. My purpose is to make the file/folder viewable. I don't want to transfer a copy of the files/folders.  Is there a setting I am missing?  Thanks!

Judy

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Judy - Vivid Visions, thanks for bringing this to our attention.

 

Are you missing other Dropbox right-click options or just the 'copy link' one?

 

What's the sync status and version of the Dropbox app as it appears when you hover over your Dropbox icon?

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