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OutoHeppu's avatar
OutoHeppu
New member | Level 2
12 months ago
Solved

Multiple "Camera uploads" folders with iPhone

Earlier my dropbox worked perfectly on my iPhone but now it has started randomly creating new "Camera Uploads x" and x is running number and uploading photos there. How could I get it to stop it and only use one "Camera uploads" folders? I hate deleted app from my phone once but it didn't help and I have deleted all "Camera Uploads" folders on my dropbox and soon it will create new ones back 😕

Camera uploads
Mobile
sync
  • OutoHeppu's avatar
    OutoHeppu
    11 months ago

    Weird enough I had this problem all the time before but after I posted my question here I haven't seen it anymore. I will continue here if that problem comes back but hopefully it fixed itself now 😄

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey there OutoHeppu - thanks for flagging this with us.

     

    Could you clarify the OS version of your device and the version of the Dropbox app installed there as well?

     

    Also, can you send us a screenshot of how those multiple Camera Uploads folders look like on your end?

     

    Thanks so much! 

    • OutoHeppu's avatar
      OutoHeppu
      New member | Level 2
      12 months ago

      I just deleted all of those "Camera uploads" folders but when I see them next time I will take a screenshots.

      I'm using iPhone 15 Pro Max with newest iOS and all updates.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Thanks for the additional information and keep us posted with any updates OutoHeppu 

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