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RoxanneRB's avatar
RoxanneRB
Explorer | Level 3
3 years ago

My Adobe PDF's are not Syncing with my Team Drop Box

When I upload/save my Adobe PDF's to Drop Box, the other person who accesses the team folder can't see them. Seems that when I checked the Sync, I could not see any of my saved/uploaded PDF's there. ...
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi RoxanneRB, if there is a blue syncing symbol, then it means it is still in the process of syncing, and hasn't completed yet. 

 

Could you try quitting the Dropbox desktop application completely and then restarting it?

RoxanneRB's avatar
RoxanneRB
Explorer | Level 3
3 years ago

Do you want me to uninstall Drop Box from my computer, than go online and download it back on to my computer?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No, I'd like you to quit the app from the system tray/menu bar, and then reboot it, to see if this helps.

    • RoxanneRB's avatar
      RoxanneRB
      Explorer | Level 3
      3 years ago

      Okay, I quit it from the task bar. How do I reboot it?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Since it sounds like you're on Windows, click the Start button and then look for Dropbox in the left, and run the app.

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