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Forum Discussion
My colleague says I requested access to a folder but I didn't - how did this happen?
Hello. I received an email from my colleague saying that I had requested to join a specific Dropbox shared folder. However, I never sent such a request myself. Is there any reason for that?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHmm, would you mind sending us a screenshot of this request? I'm assuming it was an email, right?
Just make sure to hide your email address or any other personal info before sending it.
Yes, my colleague has forwarded the request email (written in Japanese) to me. Kindly find the attached screenshot. Except for this email, I have not received any other emails concerning this shared folder.
- Nancy
Hey ma-chong! Hope you donât mind if I jump in.
From the email you received, I get that your colleague is part of a Dropbox team and you sent them a request to join said team (by requesting to be a member of their folder). Please let me know in case Iâve misunderstood something, though.
As for checking the IP addresses of any device thatâs accessed your Dropbox account, you can see a list at your Security page here.
If you find anything that looks odd there, you can follow these steps to secure your Dropbox account.
Hi Nancy,
Thank you for your kind reply.
Yes, my colleague is part of the Dropbox team. However, the thing is that I did not send any request to join the said team. I wasnât even aware that my colleague was using Dropbox or that the shared folder existed.
