Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
RichJ
6 years agoHelpful | Level 5
My computer's experiencing a lot of high CPU usage
I have a fresh install of Windows 10 on a 32Gb i7 laptop. Dropbox was installed a week ago with most files set to online only, and the initial sync completed within a few hours. Now, Dropbox frequen...
Walter
Dropbox Community Moderator
6 years agoThanks for the updates on this RichJ!
As our most recent, stable version of the desktop app just came out, may I have you install this one and let us know if you're still noticing high CPU usage on your computer?
Here's a direct link for your reference:
https://www.dropbox.com/downloading?build=99.4.501&plat=win&type=full
Thanks for your patience and cooperation Rich.
RichJ
6 years agoHelpful | Level 5
I'm already on build 99.4.501. When Dropbox is doing it's high CPU thing, Windows Explorer becomes very unresponsive. The Dropbox icons flicker on and off across my folder tree, the mouse cursor continously flickers from arrow to hourglass and right clicking for context menus is very sluggish. I don't really feel like I'm going to get a solution to this. I'll say it again, this is a decent laptop with a fresh install of Windows and most of my Dropbox files are online only. Your software is killing my laptop performance, how can it be so bad??
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!