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Forum Discussion

RichJ's avatar
RichJ
Helpful | Level 5
6 years ago

My computer's experiencing a lot of high CPU usage

I have a fresh install of Windows 10 on a 32Gb i7 laptop. Dropbox was installed a week ago with most files set to online only, and the initial sync completed within a few hours.  Now, Dropbox frequen...
desktop
sync
windows
alexvorn's avatar
alexvorn
New member | Level 2
6 years ago
Having the same problem! High CPU usage on idle, Dropbox is done indexing but it is consuming my PC resources like crazy, constant 30-40% of cpu usage! Using latest version, windows 10...
RichJ's avatar
RichJ
Helpful | Level 5
6 years ago

It's all got too complicated. Only this morning I double clicked an OGG file to open it up in my default media player, VLC, but Dropbox jumped in with a popup window saying something like, "Hey you can do all this here now, etc, etc". I'm not interested Dropbox, just look after my files and leave it at that. Stop bloating your software with features that are killing the core functionality. My last throw of the dice is to remove the Dropbox client and reinstall it from scratch. If that doesn't work, then it's over to GoogleDrive or OneDrive. It's a real shame, because Dropbox used to be king by a long way.

  • RichJ's avatar
    RichJ
    Helpful | Level 5
    6 years ago

    ...and the last throw fails. Fresh install of Dropbox, fully synced up, syncing paused, and taking up 35-40% CPU.

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hey alexvorn, thanks for checking in with us and, RichJ, thanks for keeping us in the loop. 

       

      alexvorn, could you let us know if you've tried any of Walter's suggestions? Are you still having trouble with high CPU? 

       

      Also, RichJ, thanks for the ongoing troubleshooting so far. Could you have a look at our Support page and check to see your options for contacting our team?

       

      Thanks everyone!

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