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Forum Discussion

jackybe67's avatar
jackybe67
Helpful | Level 6
2 years ago
Solved

My desktop app doesn't sync new files I add to the Dropbox folder

Since a vew days my Dropbox isn't syncing automaticly anymore when i drag files into the folder. I have to suspence dropbox and reactivate again to start the sync. Tried uninstalling Dropbox but noth...
desktop
sync
windows
  • jackybe67's avatar
    jackybe67
    2 years ago
    I erased my external drive and synced everything again. Everything is working now.
jackybe67's avatar
jackybe67
Helpful | Level 6
2 years ago

Normally when I drop files into my Dropbox, the sync starts automatically. That doesn’t happen anymore. Only when I quit or restart Dropbox the sync starts. I have the latest version. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jackybe67 - sorry to jump in here, but I was wondering; do you happen to be running any antivirus, firewall or VPN/proxy setting on the affected computer?

 

If so, could you temporarily disable them and make sure you're running the most recent version of the desktop app? 

 

Let us know of any updates!

  • jackybe67's avatar
    jackybe67
    Helpful | Level 6
    2 years ago

    Using the standard Windows protection. Tested it but no result. Version Dropbox 194.462.67

     

    Can you guide me true fully uninstall Dropbox, so i can reinstall and see if that helps?

     

    With the uninstall from Dropbox it isn't working.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      When you say the uninstall from Dropbox, are you referring to these steps perhaps jackybe67? 

       

      If so, what exactly is not working? Are you getting any kind of errors? 

      • jackybe67's avatar
        jackybe67
        Helpful | Level 6
        2 years ago

        Don't get error messages. Just my files don't sync automatticly when i put them in my Dropbox folder.

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