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nonarecording's avatar
nonarecording
Explorer | Level 4
7 years ago
Solved

My desktop app keeps checking for changes

hey , i have dropbox unlimited with my team group , i suffer from "Checking for Changes" issues from last week . i have lacie 12tb thunderbolt and 5mbs uplod internet , the dropbox team folder inside...
desktop
sync
  • Jay's avatar
    Jay
    7 years ago
    Could you check that there are no symlinks on the account? You can do this by checking out step 7 in this article. These tend to slow the performance and syncing overall, leading to situations like this.
     
    Aside from that, try the other steps in that article to see if there are other possibilities causing the app to not work as it should.
doppyjoe's avatar
doppyjoe
Helpful | Level 5
7 years ago

after some more research, I don't think theres a symlink issue. But I am also a little confused on exactly what it is. 

Whats changed is that I have a new macbook that I've linked to my dropbox, but I have only linked a new folder I made. 

Im just wondering is my new macbook being synced up is casuing the problem? 

I don't know why it would be, but I have tried everything else and I am at a loss. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hi doppyjoe, thanks for the message.

If your Dropbox folder is on an external drive, this could cause issues later down the line, in the form of deleted files. An article I posted in the past should helps explain matters.

Regarding locating symlinks, you need to change the ~/Dropbox to the exact location of the Dropbox folder on your external drive.

For example, you'll need to change ~/Dropbox to "Volumes/ExternalDrive/Dropbox", including the quotation marks. This will allow that command to work.

Let me know how it goes!

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