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Forum Discussion
My Dropbox account's sharing activity has been paused and I don't know why.
My sharing ability has been paused and I am trying to figure out why, as we have a meeting and I need to share our documents.
5 Replies
- Nancy
Dropbox Staff
Hey sfenech, thanks for your post.
In general, your Dropbox account’s sharing activity can be paused indeed due to one of the reasons mentioned here.
After looking into our system though, I can see that you’ve already contacted our support team about this, so they’ll further assist you. I’ve also left them an internal note for you in the meantime.
If you need something else, I’ll be right here.
This is VERY urgent as we have a meeting and everything for this meeting is in the Dropbox link that has been shared.
Is there a limit to with how many people we can share a Dropbox link with?- Nancy
If the link was shared with a lot of people and they downloaded it multiple times, this could affect your daily bandwidth.
Only 13 people asked for it to be downloaded and there was not much - daily bandwidth should have reset, no?
I get this message: "Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content."
It has nothing to do with bandwidth. Even though everything I uploaded, I have permissiong to use.- Nancy
It sounds like you’re getting this error then, in which case our support team will need to look into this further.
Unfortunately, since we don’t have account visibility on the forum, we can’t further help from here, so they’ll need to review this on their end.
