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Forum Discussion
Ardent B.
3 months agoNew member | Level 2
My Dropbox app has stopped syncing and I can't make files online-only.
Question or Issue
How do I make online only when the option has disappeared as dropbox has stopped syncing?
2 Replies
- Nancy3 months ago
Dropbox Community Moderator
Thanks for posting on our forum today, Ardent B.! Welcome back.
If the Dropbox app has stopped syncing, then you may not be able to use all Dropbox features indeed.
To further assist though, can you clarify why your Dropbox app is currently not syncing on your computer? Have you run out of hard drive space for example, or is there something else going on?
It’d also be helpful to have a screenshot of your desktop app’s exact syncing status and app version.
Give me a nudge, once you have more details.
- Nancy3 months ago
Dropbox Community Moderator
Hey Ardent B., are you still having an issue with the “make online-only” option not showing on your computer?
Let me know.
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