Forum Discussion

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

My Dropbox is not syncing to any of my devices

My Dropbox is not syncing to any of my devices. This has been going on for a couple of months. I have tried updating. deleting and reinstalling the app, etc.   Please help!
desktop
sync
fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

Jay the only icon I see is at the top of my screen and it looks normal.

 

Thanks,'

 

Frank Pulley

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

What does it say if you mouse over it?

  • fpulley's avatar
    fpulley
    Explorer | Level 3
    3 years ago

    It doesn't do anything, I have made sure that I am actually signed into Dropbox.

     

    FRank Pulley

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      It should do something.... it should display text saying something like 

       

      Dropbox 183.3.6667

      Up to date

       

      (Thats what mine is showing now). 

       

      If its not doing ANYTHING it sounds like its crashed so try a reboot and/or reinstall from www.dropbox.com/downloading

      • fpulley's avatar
        fpulley
        Explorer | Level 3
        3 years ago

        Thanks for the reply, I have uninstalled and reinstalled Dropbox twice with the same result.

         

         

        FRank

  • fpulley's avatar
    fpulley
    Explorer | Level 3
    3 years ago

     it says Dropbox. I have tried uninstalling and reinstalling a couple of times w same result

     

    Thanks,

    Frank

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi fpulley, sorry to jump in here! 

       

      Have you made sure you're looking at the correct little Dropbox icon, on your task or menu bar, next to your WiFi? It should look something like this:

      • fpulley's avatar
        fpulley
        Explorer | Level 3
        3 years ago

        yes it is.  I would send you a pic of my taskbar if I could.

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