Forum Discussion

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

My Dropbox is not syncing to any of my devices

My Dropbox is not syncing to any of my devices. This has been going on for a couple of months. I have tried updating. deleting and reinstalling the app, etc.   Please help!
desktop
sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

It should do something.... it should display text saying something like 

 

Dropbox 183.3.6667

Up to date

 

(Thats what mine is showing now). 

 

If its not doing ANYTHING it sounds like its crashed so try a reboot and/or reinstall from www.dropbox.com/downloading

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

Thanks for the reply, I have uninstalled and reinstalled Dropbox twice with the same result.

 

 

FRank

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you hover your mouse over the icon and you're not able to see anything there, then that's indeed rather odd fpulley 

     

    You should be able to attach a screenshot here, by clicking the camera-like icon, when trying to respond back to us, can you give it a go? 

    • fpulley's avatar
      fpulley
      Explorer | Level 3
      3 years ago

      Here you go, thanks for the reply 

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi fpulley, this is the Dropbox icon that opens your File Explorer.

         

        Are you able to locate the exact icon I attached above, next to your WiFi on your task bar? If not, let me know. 

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