Forum Discussion

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

My Dropbox is not syncing to any of my devices

My Dropbox is not syncing to any of my devices. This has been going on for a couple of months. I have tried updating. deleting and reinstalling the app, etc.   Please help!
desktop
sync
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
fpulley wrote:

I think I replied to this earlier but just in case...

That's the wrong icon. You need to look at the Dropbox icon in your system tray, near the date/time. On Windows 10 and Windows 11 it looks like this, and could be hidden, in which case you need to click the ^ arrow to show hidden icons.

 

 

 

 

Hover your cursor over that icon (don't click) and it will show the version and status of Dropbox.

 

Edit: Added Windows 11 screenshot

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

IT isn't in my hidden icons. I have tried uninstalling and reinstalling several times. 

Thanks for the reply.

 

FRank

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi fpulley, did you try the advanced re-installation as my colleague suggested to resolve this issue?

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