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My Dropbox is not syncing to any of my devices
My Dropbox is not syncing to any of my devices. This has been going on for a couple of months. I have tried updating. deleting and reinstalling the app, etc.
Please help!
The Windows 10 machine says it is up to date, but it is not. It is missing files from the past week. These files were worked on at the Windows 11 machine. I also have these files synced on a Windows 7 machine and it is not updating either.
I am currently unable to check the Windows 11 machine as it is in a different location...hence the use of Dropbox. But if the Dropbox website is not showing the files that were worked on over the past week. Two weeks ago, there were no issues between the Windows 10 and 11 machine. Something has changed and it causing serious problems for me.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorOkay, so let's recap moremath
Both the Windows 10 and the Windows 11 devices claim to be up-to-date.
You mentioned that you can't see the files online either, and that you used the 11 to work on them, therefore it sounds like they haven't synced from the Windows 11 to your account online, and subsequently to the Windows 10 machine.
Our focus needs to be on the Windows 11, since the files were edited there. You'd need to check for the app's syncing status and make sure the app is running correctly there.
