Forum Discussion

fpulley's avatar
fpulley
Explorer | Level 3
3 years ago

My Dropbox is not syncing to any of my devices

My Dropbox is not syncing to any of my devices. This has been going on for a couple of months. I have tried updating. deleting and reinstalling the app, etc.   Please help!
desktop
sync
Avmeister's avatar
Avmeister
Explorer | Level 4
3 years ago
@megan thank you for the welcome.
Yes, I am able to see all my folders within Dropbox both on my Mac and if I log into Dropbox directly. However, I cannot see all the folders within Explorer on my PC.
What symbols are not allowed within Explorer that would block that? Hmmm
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Avmeister, you can see more about each symbol in the relevant Help Center article I provided above.

 

If you have any issues locating it, here it is. 

  • Avmeister's avatar
    Avmeister
    Explorer | Level 4
    3 years ago

    Megan,

     

    That was the solution, the file name contained a character that was not permitted.

     

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