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My folders seem to be stuck syncing, but the Dropbox app is up to date (v225.4.4896).
On 28th May 2025 Dropbox automatically updated to v225.4.4896. It took many hours to sync. Dropbox icon says 'up to date' but many files and folders still show syncing (circular arrows) icon. There i...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Craig12345uk, let me jump in here!
You can always redact any sensitive info shown there, and attach your files here using our camera-like icon.
Can you also try signing out of the app, and then back in?
I logged out and logged in again, as suggested.
It warned me that I don't have enough disk space, which I find surprising because a) there is still 31GB free out of 465GB on the disk (from C driver properties) with Dropbox folder being 192Gb of that (from Dropbox's diagnostics), b) everything was fully synched (solid green ticked circles) before the automatic Dropbox upgrade. I have not saved any large amounts of data in the last few days since the problem arose. So disk spar capacity has not chnaged.
When I logged back in, Dropbox started to index and resynch, taking several hours. Now I'm in the worse situation shown below, and none of the folders /files are the solid green ticked circles anymore. Prior to the upgrade they were all fully synched and hard disk and Dropbox cloud were the same.
Craig
