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JamesDeanTheSecond's avatar
JamesDeanTheSecond
Explorer | Level 3
5 years ago

My shared link gives a 404 error when I try opening it in a private window. Why is that?

Hello   When i copy a link to a shared file and insert it in my browser, it works just fine. But if i go to "Private Mode" it says "Error" 404.. How to fix that?
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
I see; thanks for that JamesDeanTheSecond.

Since your shared link is giving a 404 error, could it be that your shared links have been banned?

How long have you been getting this?
JamesDeanTheSecond's avatar
JamesDeanTheSecond
Explorer | Level 3
5 years ago

Maybe, I did receive a mail a few weeks ago about a banned file, but i don't know why..

 

But the link I shared is to a doc i just created, so that shouldn't be banned?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    While I can't be sure about this JamesDeanTheSecond, I'll be happy to look into it for you.

    To do so, may I reach out via the email address that's connected to your Community's profile?

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