Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
boopbockxer
2 years agoNew member | Level 2
My sharing has been disabled. How can I fix that?
I received a notification that sharing has been disabled, however the files I am trying to share contain no malware or unauthorized content. How to get the account to generate links for sharing again?
1 Reply
- Nancy2 years ago
Dropbox Community Moderator
Hey boopbockxer, welcome back to our forum.
Your sharing activity may be interrupted due to one of the reasons listed here.
However, to further assist, we’ll need to log a ticket for you instead and look into this internally. Now, I can see you had an older support ticket that was closed automatically due to inactivity after a while.
I can definitely open a new one for you. Can you clarify though if you can access the email address you see on this page?
Let me know and we'll go from there.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!