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ErnieDee's avatar
ErnieDee
Helpful | Level 5
5 months ago

My sharing recipient is getting an error saying the zip file is invalid.

I've used the desktop app dozens of times to transfer or share documents, but suddenly, my recipient is getting an error message that says the zip file is invalid.  The folder I'm trying to share i...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi ErnieDee, thanks for posting today.

This icon means that this is a shared folder on your Dropbox account, so other members can access it directly from their own Dropbox accounts. 

Are you sharing the folder to their account directly, or are you sharing a link to the folder?

This will help me to assist further!

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