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ErnieDee's avatar
ErnieDee
Helpful | Level 5
5 months ago

My sharing recipient is getting an error saying the zip file is invalid.

I've used the desktop app dozens of times to transfer or share documents, but suddenly, my recipient is getting an error message that says the zip file is invalid.  The folder I'm trying to share i...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi from me too, ErnieDee! I wanted to chime in and ask whether the recipient of your shared content is still unable to access your .zip file. 

If they are, can you clarify whether you’re sharing a folder or a link with them, like Jay asked above? 

Thanks.

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