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Forum Discussion
Need help setting up Dropbox for cloud-only storage on my Mac
I’m moving out of the country and it’s not practical to take my 6 TB external hard drive with me, so I signed up for Dropbox as cloud storage instead. I chose the 2 TB plan since I’m not even close t...
Dropbox just caused my MacBook to crash. I can’t risk that sort of volatility with a cloud storage solution. I’ll be canceling my account if it means I get a full refund for what I prepaid.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorI definitely understand, and I'm sorry to hear about that.
Keep in mind that Dropbox has a no-refund policy. However, you might want to contact Dropbox Support directly for this. You can submit a ticket via this support page.
Once you've sent your request, feel free to send me the ticket number, in order to locate it on my end.
Having said all that, if you need something else, please let me know and I will be more than happy to help every step of the way. Thanks.
