Forum Discussion

jhedleyj's avatar
jhedleyj
Helpful | Level 7
4 years ago
Solved

Never-ending Backup in Dropbox Backup

For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Fin...
desktop
Dropbox Backup
sync
  • jhedleyj's avatar
    jhedleyj
    4 years ago

    Hi Megan

    Good news!

    I deleted version 159.3.5865 and downloaded/installed version 158.4.4564 and all is now well. 

    Many thanks for the help from you and your team.

    John

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey jhedleyj, sorry to jump in, but would it be OK if we reach out via email to have a further look internally at this point? 

jhedleyj's avatar
jhedleyj
Helpful | Level 7
4 years ago

Yes. That's fine!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks a bunch jhedleyj - you've got :envelope: 

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