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Forum Discussion
acej
3 years agoCollaborator | Level 9
New Dropbox is killing me
Hello,
Is there any support available from Dropbox here or anywhere? Strange to have such a massive app and no support provided..
In any case I'd appreciate any help from anyone. My Dropbox has...
DrAJP
3 years agoHelpful | Level 6
I've also been wishing there was a way to undo the recent DropBox upgrade that moves files to "location." I *need* the finder and spotlight to work as they did/as they are designed to work. I also don't like the really weird way that TimeMachine/my external backup drive works now. The DropBox files are there still but are in a hidden holder that's hard to find. Hopefully DropBox listens to us, the customers!
- acej3 years agoCollaborator | Level 9
You can undo it, I did. You have to sign-out, not just 'quit' the app then reinstall.
- JRankine3 years agoHelpful | Level 5
Hi there,
Here's a link to an article that may explain Dropbox's location move as well as other changes to the new Dropbox.
https://help.dropbox.com/installs/macos-support-for-expected-changes
Basically it's Apple's requirement - for the lack of a better term - but the article gives a better explanation.
If all else fails, "google" the crap outta everything :P. There's a good chance other people are experiencing the same issue and I usually find an explanation or work around/resolution to the issues.
Good luck :0)
- acej3 years agoCollaborator | Level 9Do you work for dropbox? Such terrible / non-existent customer support.
- JRankine3 years agoHelpful | Level 5
OH SWEET MARY NO!!! LOL.š
I've just had so many issues with Dropbox that I've come so close to dropping them and just when I'm about to, they update or upgrade the app.
I'm a freelancer so I have to be my own IT š, elevating my cussin' skills to a whole 'nother level š¬
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