Forum Discussion

Uhnnohn's avatar
Uhnnohn
New member | Level 2
4 years ago

New Files Not Downloaded Locally (Mac)

Starting last week when dropbox automatically moved the dropbox location on my mac I have an IFTTT script that places a file in my dropbox That file stopped getting downloaded to my local folder ...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Uhnnohn, thanks for posting to our Community.

 

Can you please let me know your computer's exact OS and version?

 

And also, which version of the Dropbox app do you have installed?

 

You can see that by hovering over the Dropbox icon in your menu bar.

 

Once I have this info, I'll be able to assist you further.

 

Thanks!

Michael_T's avatar
Michael_T
New member | Level 2
3 years ago
Hannah did anything come of this? I’m having the same problems.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Michael_T, when you're running the new version of the Dropbox desktop application for Mac OS, files won't be downloaded automatically. 

     

    You'd need to mark them as available offline, or mark entire folders as available offline, and the files in that folder would download.

    • MC58's avatar
      MC58
      Explorer | Level 3
      3 years ago

      I updated to Ventura (13.4), downloaded the newest Dropbox version (175.4.5569), and now ALL my files have the cloud with the download arrow pointing down. Somehow, all my files that were both local and in the dropbox cloud are now only in the cloud. I have a large HD, and I wish many (1000s) of my files to be available offline. The ONLY way I can get a file to downlown to my computer, is if I individually open it. I can't, for example, click the download cloud icon on a folder and have Dropbox then download all the files in the folder. This is a real pain. Is there a way I can go back to the earlier version? Really can't believe all the time I have had to put into this. I never, ever would have "upgraded" to the new Dropbox version if I knew this would happen to me.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi MC58, are you able to right click the Dropbox folder and choose the option for 'Make available offline' so that they download to your computer?

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