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albufeirasurfsu's avatar
albufeirasurfsu
New member | Level 2
9 years ago
Solved

new folder option not appearing

i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro

 

does anyone knows whats going on???

sync
  • sydnewell's avatar
    sydnewell
    8 years ago

    Go figure.  I enlarged the window and the New Folder option magically appeared.

     

    Thanks, everyone, for your help and suggestions.

     

    Syd

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  • craiglandarchLA's avatar
    craiglandarchLA
    Explorer | Level 3
    6 years ago

    Hey Jay,

     

    Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option.   Can we only upload folders?  If so that would seem very very strange. 

     

    Thank you for your help. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Sorry, I got confused as the previous reply was for downloading a folder!

    If you don’t have any folders selected, then you should see an option to create a new folder on the right while on the Files page:

    newfolder.png

    If you’re not seeing that, please let me know!

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