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wshane's avatar
wshane
Explorer | Level 3
5 years ago
Solved

New sync icons - red exclamation point and arrows in a circle

I recently removed several folders from my Selective Sync, and then decided to add them back in. However, after they finished restoring, I now have two new icons that have shown up on some files, a r...
desktop
Mac
sync
  • Megan's avatar
    Megan
    5 years ago
    Hey wshane, I hope you're doing well! 

    You can find out more with regards to the Dropbox syncing icons here. 

    However, as you mentioned, these look different than the red X. Can I ask what your syncing status is? 

    If I were you, I'd try to reboot my device as well. 

    Also, if you move a file outside of your Dropbox folder, does the red exclamation mark remain? 
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey wshane, I hope you're doing well! 

You can find out more with regards to the Dropbox syncing icons here. 

However, as you mentioned, these look different than the red X. Can I ask what your syncing status is? 

If I were you, I'd try to reboot my device as well. 

Also, if you move a file outside of your Dropbox folder, does the red exclamation mark remain? 
Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

Part of the issue may be the inclusion of the ! in your folder names as this is an illegal character on Dropbox 🙂

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