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Forum Discussion
No confirmation email?
I did not receive a confirmation email when I submitted something to dropbox, but got the message that it had been uploaded on the screen. I had not yet set up my account when I submitted this documen...
Hi! I was using a file request link that was emailed to me. I uploaded the files with my name and email in the required fields on the bottom but was not signed into any dropbox account.
would I have needed to verify my email before it would let me submit something? like could the upload have bounced because i did not have a verified email address? sorry it is an important deadline and i am worried
- Jay
Dropbox Community Moderator
There isn't any need to verify your email address, since the system should send an email even if you don't have a Dropbox account.
As it's a business email, it's possible that the email was filtered out by the IT system to prevent it from reaching your inbox completely. You could try checking with the IT admin to see if this could be the case.
