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No Dropbox account under my email address when someone shares files or folders with me
Dropbox Plan Basic Are you a Team Member or Admin? Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop Question or Issu...
She was able to get it working. Thank you!
Rich
Super User II
Super User IIHowever, when someone tries to share files/folders with me, Dropbox says there is no account under my email address.
Is that a message that they're getting when trying to share, or that you're getting while trying to accept the share?
When sharing, I wouldn't think it matters whether the recipient has an account or not because it will just prompt the recipient to create an account.
Can you get a screenshot of the exact message? Also the steps to reproduce would be helpful.
The sender is getting the error message. I've just asked for a screenshot.
