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Forum Discussion
Laq
2 years agoExplorer | Level 3
Not able to upload my emails to Dropbox using the "Email to Dropbox" feature
I have generated an email address from dropbox to upload my emails to dropbox.
1. I have put that address into the "TO" line of my email to send directly to dropbox but it does not work.
2. I...
Hannah
Dropbox Community Moderator
2 years agoThanks for joining the Dropbox Community, Laq.
The "email to Dropbox" feature is there for you to upload the attachments you receive to your emails to Dropbox; is this what you're currently trying to achieve?
If you manually go to an email that has an attachment and forward that email to your unique Dropbox email address, does it work?
Keep me posted.
Laq
2 years agoExplorer | Level 3
Yes. Mailing directly to dropbox will work. Below are copies of the settings for both dropbox and the email host.
Dropbox setting
Email setting
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