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thermalscaninc's avatar
thermalscaninc
New member | Level 2
3 years ago

Onedrive and Dropbox Syncing Confusion

My problem is as follows: A file in dropbox opened, edited, and saved on one computer back to dropbox is not showing changes when opened on another computer from dropbox. A file created and saved in...
Create
desktop
Share
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi thermalscaninc, thanks for bringing this to our attention.

 

If there is a brown box icon, then there could be a conflict with OneDrive. 

 

Could you try quitting OneDrive entirely and let me know if you see the Dropbox sync icon for that file, and what it is exactly? Clicking the Dropbox icon in the system tray and telling me what message you see on the bottom left would also be great.

 

This will help me to assist further!

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