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kai9's avatar
kai9
Explorer | Level 3
3 years ago
Solved

Online-only docs not appearing in file explorer

Hi all, I just set up a new PC and logged into dropbox. The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my...
desktop
sync
  • Rich's avatar
    Rich
    3 years ago
    kai9 wrote:

    The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my File Explorer.

    Are you perhaps referring to Selective Sync, and not the online-only/available offline feature? Check your Selective Sync settings and make sure you have all of your folders set to sync. If any are unchecked, they won't sync to your computer.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
kai9 wrote:

The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my File Explorer.

Are you perhaps referring to Selective Sync, and not the online-only/available offline feature? Check your Selective Sync settings and make sure you have all of your folders set to sync. If any are unchecked, they won't sync to your computer.

  • kai9's avatar
    kai9
    Explorer | Level 3
    3 years ago

    Got it. I re-installed and was trying to select all folders, but it seemed like it wasn't letting me due to space. I had to walk away and then it started indexing everything. Guess it just needed some time before it started.

     

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