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Forum Discussion
Painfully slow uploads from the web as uploads start over, no desktop app too
Just paid for a a 2T Plus account.
The desktop app would not install, no error given, just will not install.
Using the web app and trying to upload 450GB of photos. it is moving very SLOW and saying 2-3 weeks.
I have Comcast with tested D/L speed = 103 Mbps and Upload speed= 20 Mbps,
I have tried with the Nord VPN on and off, no difference, Malwayre bytes is of/removed, no difference.
I get constant "Unresponsive web page notifications"
After 16 hours of uploading, the upload appears to have disappeared,, the black status window in the bottom right of the web page is gone.
I restarted the upload, and it did not pickup where it left off,, it is starting new 😞
I was hoping for a more "polished" and functional product.
Is it is,, it is useless to me.
How does one cancell and get a refund?
12 Replies
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When you say "right click and make online only",, are you referring to the files that now reside in the C/Users/Nick/Dropbox folder that is eating up my C drive space?
The folder I created in dropbox "Family",, I made it "Online Only" so I assumed all the folders and files I put in there would be online only,, but they are not.
How do I make everything in the folder online only without having to right click each file and sub folder?
Also,, My 20 years of family pictures resides on my D drive,, I copied them (1st batch) into the "Family" folder I created in drop box, and these synced with the dropbox cloud.
Does dropbox have ANY ties to my original pictures on the D drive? My fear is if I make all the files in the dropbox folder Online Only,, somehow my pictures on the D drive will disappear, since they are the "source" .
- Hannah
Dropbox Community Moderator
Hey Nick, happy Monday!
Did the files you added in the "Family" folder get a chance to finish syncing, before you switched the folder to online-only?
When you right-click a folder to make it online-only, indeed, all the files and subfolders in it will become online-only, but only after they've finished uploading/syncing.
As for your second question, about the copies of your photos, as long as they are copies, meaning you didn't move the originals in Dropbox, just created new copies that you added to Dropbox, they're not related to the original files at all; they're considered new files.
