Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

bugoessorn's avatar
bugoessorn
Explorer | Level 4
3 years ago
Solved

Password protect folder?

I am trying to password protect a dropbox folder. I found this resource to add passwords to shared folders/links: https://help.dropbox.com/share/set-link-permissions#passwords?fallback=true   but t...
account access
Share
Shared Links
  • Walter's avatar
    Walter
    3 years ago

    Hey bugoessorn, welcome to our Community and happy 2023!

     

    May I ask what plan you're on at the moment? 

     

    The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans. 

     

    Keep me posted!

dmgonzales 's avatar
dmgonzales
Explorer | Level 3
3 years ago

When I create a folder, I am adding the "View Only", "Password Protected" information to my link.  I have been practicing on myself. 

 

However, when I send the folder, the information is transmitted and I open the link without requiring a password.  We have a Business Standard plan.  What am I doing wrong?  Please help!  Thank you, Diane G 

dmgonzales 's avatar
dmgonzales
Explorer | Level 3
3 years ago

Hi, thanks for answering my question.  I was sending it from a work computer, and accessing it on my personal iphone.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dmgonzales, sorry to jump in here, but could you clarify if you were logged into your Dropbox account when trying the link from your phone?

    • dmgonzales 's avatar
      dmgonzales
      Explorer | Level 3
      3 years ago

      Hi, Walter.  I am not sure I understand your question.

       

      I was logged into my firm Dropbox account on my firm computer when sending the dropbox link to my personal email.  I accessed the email link on both my iphone and my ipad, and the data came over to me unencrypted and unprotected.  

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        So, on your iPhone and your iPad, were you also logged into the same Dropbox account dmgonzales ? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!