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alex g.33's avatar
alex g.33
Collaborator | Level 8
9 months ago

Persistent issue: upload speeds are incredibly slow for years

Dropbox upload speeds are incredibly slow. Issue persists for years. Dropbox mods shut down discussions I have seen complaints from many people that Dropbox upload speeds are incredibly slow. Ofte...
desktop
upload
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi alex g.33, thank you for sharing your feedback and sorry to hear that you've been experiencing slow upload speeds for the past few months.

To clarify, are you encountering slow upload speeds only when using the Dropbox desktop app, or does this also occur on the Dropbox website?

Since this has been an intermittent issue for some time, have you previously contacted our support team for assistance? If so, please share your ticket ID, and I'll gladly review it.

Additionally, have you tried using a different network or device, or performing an advanced reinstall to see if that resolves the issue?

To help me troubleshoot further, please provide the following information:
1. Your device's operating system version
2. The version of the Dropbox desktop app you're currently using
3. The web browser you're uploading from (if applicable).

Thank you for your cooperation, Alex. I appreciate your patience as we work to resolve this.

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