Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

alex g.33's avatar
alex g.33
Collaborator | Level 8
9 months ago

Persistent issue: upload speeds are incredibly slow for years

Dropbox upload speeds are incredibly slow. Issue persists for years. Dropbox mods shut down discussions I have seen complaints from many people that Dropbox upload speeds are incredibly slow. Ofte...
desktop
upload
Web
thecargocultnz's avatar
thecargocultnz
Explorer | Level 3
7 months ago

This is absurd.  They clearly have a major issue with macOS in general. Windows10 machine on the same network has great upload speeds and the Mac sucks.

I've just installed a fresh boot volume with latest macOS and latest dropbox tools. Unusable upload speeds within days.

I can't operate a business like this. Moving everything to google drive to see if I can make that work.

Adios dropbox.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey thecargocultnz, sorry to hear about that! 

    If you're up for it, I'd like to do some troubleshooting just to see if everything is working the way it should, or find a way to help with this. 

    Would you mind sharing your device's current macOS, along with the Dropbox version that you have installed there? You can find the version by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.

    What's the location of your Dropbox folder as we speak?

    Keep me posted, and we'll take it from there!

    • thecargocultnz's avatar
      thecargocultnz
      Explorer | Level 3
      7 months ago

      everything is brand new last week. you can google the version if you like

    • thecargocultnz's avatar
      thecargocultnz
      Explorer | Level 3
      7 months ago

      dropbox folder is in the default location ~/Library/CloudStorage/Dropbox
      Space on hard drive. Most files are either not synced or set to offline only.

      I add a 275MB zip file and it takes a ridiculous time to upload - I gave up, installed 2 other cloud storage providers, uploaded to iCloud in about 3min....

      And then eventually I noticed Dropbox had finished.
      Of course, the new DB version gives no feedback at all about how much has uploaded - no progress at all!

      It's literally unusable. If this is not fixed in the next 24 hours I have to cancel and move everything to another provider

    • thecargocultnz's avatar
      thecargocultnz
      Explorer | Level 3
      7 months ago

      223.4.4909 - up to date.
      MacOS 15.4.1 (24E263)
      MBP16 M1 Max

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 months ago

        Hey thecargocultnz, thanks for the info! 

        Do you face slow upload speeds only when using the Dropbox desktop app, or does this also happen when you're uploading through the Dropbox website too?

        Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

        Can you check if the Dropbox bandwidth settings have any limits set?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!