Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
alex g.33
1 year agoCollaborator | Level 8
Persistent issue: upload speeds are incredibly slow for years
Dropbox upload speeds are incredibly slow. Issue persists for years. Dropbox mods shut down discussions I have seen complaints from many people that Dropbox upload speeds are incredibly slow. Ofte...
Megan
Dropbox Community Moderator
10 months agoHey thecargocultnz, sorry to hear about that!
If you're up for it, I'd like to do some troubleshooting just to see if everything is working the way it should, or find a way to help with this.
Would you mind sharing your device's current macOS, along with the Dropbox version that you have installed there? You can find the version by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.
What's the location of your Dropbox folder as we speak?
Keep me posted, and we'll take it from there!
thecargocultnz
10 months agoExplorer | Level 3
dropbox folder is in the default location ~/Library/CloudStorage/Dropbox
Space on hard drive. Most files are either not synced or set to offline only.
I add a 275MB zip file and it takes a ridiculous time to upload - I gave up, installed 2 other cloud storage providers, uploaded to iCloud in about 3min....
And then eventually I noticed Dropbox had finished.
Of course, the new DB version gives no feedback at all about how much has uploaded - no progress at all!
It's literally unusable. If this is not fixed in the next 24 hours I have to cancel and move everything to another provider
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!