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Persisting "We've interrupted your sharing activity" error.
Hello,
When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article".
I read the article and I can't find a...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi bers, is it possible that the file you're sharing gets a lot of traffic, or is quite large and lots of people download it?
In general, your access to shared links is temporarily paused for 24 hours for the first instance, which could've been that time a few weeks ago that you mentioned.
Each time your links are temporarily paused, the time will increase exponentially with each subsequent occurrence.
Hi Jay ,
It is impossible that files can generate a lot of traffic or be downloaded by a large number of people. Firstly, all the links to my shared files do not work due to blocking. Files that cannot be downloaded cannot generate traffic. Secondly, I did not publish or send links to the files that I shared last anywhere. Moreover, I deleted almost all the shared links, but this did not help either.
From the time I got the file sharing error a few weeks ago until yesterday, I haven't shared any files. It's been much longer than 24 hours, but the error still persists.
I can't understand the reason for the blocking, in my account I can't see which file or shared link has a problem.
- Jay
Just to check, have you removed all your shared links on this page?
Do you also have any open file requests? These also contribute to the daily limit for data sharing.
Do I understand correctly that you, from your side, see that the reason for the blocking is specifically in exceeding the daily data limit?
I have removed all links and file requests. But I still don't understand how blocked links can generate traffic that exceeds the daily limit.
