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Forum Discussion

Paolo Decaroli's avatar
Paolo Decaroli
New member | Level 2
3 months ago

Persisting "We've interrupted your sharing activity" error.

Device
Any
Operating System/Browser (if using the web)
MacOSX 14.8
Dropbox App Version (if using the app)
Browser
Syncing Status
Nothing running

Question or Issue
Hi, 

As I mentioned in the object, the error is persisting. I apparently did nothing wrong since I upload on dropbox only excel (schedules or balance account status of my small music school) or pdf files. 

That's why I'm not upgrading to any pro account, since I work with dropbox few times and with small amount of files. If I cannot contact directly the support, it's basically impossible to recognize and solve the problem.

Some suggestion?

Thanks, much appreciate

Paolo

 

1 Reply

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hi Paolo Decaroli​​, thanks for bringing this to our attention.

    It sounds like access to your sharing was paused on your account.

    Have you checked this article to see if any of the files you're trying to share, or have already shared, breaches the Terms of Service? You can also check out some of our FAQs on this page.

    The first one titled "Dropbox account suspended for generating excessive public-link traffic" might help shed some light on the issue.

    Keep in mind that I used your Community-linked email address to open a ticket on my end for you. Reply back, and we'll take it from there.

    Thanks!

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