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Forum Discussion
Photo Library not reachable on MacOS after Dropbox sync
I recently synced dropbox for MacOS and now my Photos Library is no longer working. I preferred Dropbox over iCloud for a few reasons, but using the Photos Library on my MacBook is essential for me. ...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIs the Photos library missing entirely, or is the app itself saying that it can't be stored where it is, and needs to be moved? This thread might have information helpful to you.
Hi Jay,
Photos Library is still there, but it is not working properly - it is no longer syncing with my iPhone. The Photos Library icon has a grey cloud with a line through it. When I click on the Photos Library icon, it says:
"The library could not be opened. Photos Library 2.photoslibrary is in Dropbox, and needs to be moved to a folder on your Mac to open". I don't understand how to move it a folder on my Mac to open it.
- Hannah
Sorry to jump in here, Heather11, but have you reached out to Apple's support, to see if they can give you further info?
Hi Hannah - thanks for the question! Yes, I have reached out to Apple Support. They say since it's an issue with Dropbox/a third party app, they cannot solve the problem. They did give me some options to try and I still need to run those: 1) Turning off the Dropbox app and then trying to re-load Photos Library, 2) Delete the old Photos Library and create a new one 3) Uninstall Dropbox and use iCloud.
Has anyone with a MacBook running Ventura tried any of these options yet?
- Jay
Since the photo library needs to be moved, have you physically tried dragging the library to a folder outside of Dropbox?
